Privacy policy

Last updated: September 22, 2025

Palace Prime IT Services Ltd (“Palace Prime IT”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.


Information We Collect

We may collect and process the following data:

  • Information you provide when contacting us (such as your name, email address, and phone number).
  • Technical data such as IP address, browser type, and browsing activity.
  • Information relating to your use of our services.


How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To respond to your enquiries and requests.
  • To maintain website security and performance.
  • To comply with legal obligations.


Sharing of Data

We do not sell, rent, or trade your personal information. We may share data with trusted third parties who help us operate our website or deliver our services, provided they agree to keep your data confidential and secure.


Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.


Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data where applicable.
  • Object to the processing of your data.
  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at info@palaceprimeit.co.uk.

Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.


Cookies

Our website may use cookies to improve user experience and site performance. You can disable cookies through your browser settings, but some features of the site may not function properly.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact

For any questions about this Privacy Policy or how we handle your data, please contact us: